Everything You Need to Know About Lists

Everything You Need to Know About Lists

·

2 min read

TL; DR

  1. Head over to callchimp.ai/lists/new to create a new lists

  2. Select a campaign and enter the list name.

  3. Import leads data CSV file to place calls.

Introduction

Lists in callchimp.ai provide you with the benefit of categorizing your leads. Lists are specific to a campaign and are not shared between them.
Consider an example of an insurance agency using Callchimp. An insurance agent might want to create different groups based on the insurance policy amount.
Another example can be an institution having list names as cohort name or IDs.

Where to find lists?

  • All Lists
    Once logged in, lists can be accessed through the navigation menu. (callchimp.ai/lists)

  • Campaign specific lists

    A single campaign can have multiple lists, by default when a campaign is created, no lists for the campaigns exist. Navigate to a particular campaign and you can find the available lists

Creating a list

To create a list, click on the Create button on the All Lists page (callchimp.ai/lists)
This takes us to the create list page (callchimp.ai/lists/new). Following the mentioned steps

  1. Select the campaign the list needs to be created for.

  2. Enter the list name

  3. Click on Create to finish

Importing data in a list

In the selected list page, head over to the Import tab to upload your data to the list.

The "Import History" section shows all past data uploads that have been processed, including errors if any.

The following columns are mandatory when uploading a csv file for any type of campaign :

  • first_name

  • last_name

  • phone_code

  • phone_number

Violation of any of these headers causes the data import to fail.

💡 For campaigns with transactional scripts, the additional column names as required in the script are also shown for a better user experience!

Â